FAQs

Account and Pasword, Order and Payment, Exchange or Return

Dear pet lovers, thank you for coming to our website, fip-treatment, and choosing Lucky. If you have questions about account registration, password retrieval, order inquiry, transaction payment, and item returns as well as exchange, you can click on the options below to quickly find answers. If the solving methods provided below are not very helpful to you, you can choose the communication interface in the bottom right corner of the page to contact us through Facebook messenger or email.

Available Payment Ways

The payment ways currently provided are Paypal, Credit or Debit way. But we will develop more payment methods. We also provide Zelle payment way, if you couldn’t make the order with the way supported by the website, you can contact us for solving.

Paypal Payment
Credit card or Debit card

Order Tracking and Disputing

Order Tracking

Usually you will receive one E-mail for tracking number from website systems.

Another way, you can get the shipment information or tracking number by a few simple steps:

Clicking button “My Account” – “Orders”

Order Disputing

Not get the order confirmation from E-mail
Payment was deducted twice or three times for one order

Shipping and Handling

We usually use UPS, USPS, and other express delivery methods to mail packages, with a delivery time of 1-2 days.
If the order is placed before 2 pm on the same day, the package can be mailed out on the same day. If the order is placed after 2 pm, usually it needs to be shipped out the next day.

Shipping Way we use:

USPS Express Priority 1-2 days
UPS Next Day Air
UPS Overnight Air
UPS 2-Days
Fedex 2-Days

Returns and Exchanges

So beautiful you’ll want to show it off, so comfortable you’ll forget it’s there. Our 24/7™ Lace Contour Plunge Bra combines gorgeous floral lace with sheer overlay straps that hold you in and eliminates gaping. Removable pads let you customize you

Cropped pink crepe knit top
Square neckline
Embroidered Aje logo
Cross back straps

Gift Cards

Cropped pink crepe knit top
Square neckline
Embroidered Aje logo
Cross back straps

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Total	US$0.00

FAQs

FAQs

Account and Pasword, Order and Payment, Exchange or Return

Available Payment Ways

Order Tracking and Disputing

Shipping and Handling

Returns and Exchanges

Gift Cards

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